Privacy Policy

Swift City Movers
Last Updated: Jul 1, 2020

At Swift City Movers, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services or website. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect only the information necessary to provide our moving services efficiently and securely. This may include:

Your name
Email address
Phone number
Pickup and destination addresses
Details about your move (dates, type of move, etc.)
Any communication exchanged via phone, email, or contact forms

We do not collect or store payment information through our website.

2. How We Use Your Information

Your personal data is used strictly to:

Provide quotes and arrange moving services
Communicate with you before, during, and after the move
Improve customer service and resolve complaints
Maintain short-term operational records

3. Data Retention Policy

Swift City Movers retains customer information for a maximum of 30 days (1 month) after the completion of your service. After this period, your data is automatically and permanently deleted from our systems.

4. Cookies and Advertising

We do not use advertising on our website and do not use tracking cookies. We believe in a clean, ad-free user experience.

5. Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may only disclose your data:

To team members directly involved in providing your moving service
If legally required by court order, law enforcement, or regulation

6. Data Security

We take precautions to protect your data. These include:

Secure, encrypted communication
Limited access to customer information
Automatic deletion mechanisms after the 30-day period

However, no system is 100% secure, and we encourage clients to avoid sending sensitive data unnecessarily.

7. Your Rights

You may at any time:

Request to view or correct your personal data
Request deletion of your data before the standard 30-day retention
Contact us for any privacy-related concerns or clarifications

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., maps, review platforms). This Privacy Policy does not cover those sites. We recommend reviewing their privacy policies separately.

10. Changes to this Policy

We may update this Privacy Policy periodically. All updates will be posted on our website with the effective date.

Contact Us

If you have questions, concerns, or requests regarding your personal data or this privacy policy, please contact us:

Swift City Movers
75-22 37th Avenue, Jackson Heights, New York 11372
+1 631-526-3616
privacy@swiftcitymovers.com